Service Code
- AD – Additional Stop
- DD – Standard Driver
- DI – Rush Driver
- MI – Rush Bike Messenger
- MM – Standard Bike Messenger
- RI – Driver Rush Return trip
- RR – Driver Return Trip
- SM – Super Rush Bike Messenger
- SR – Super Rush Driver
- TK – Truck
- VI – Van Rush
- VN – Standard Van
- VR – Van Super Rush
Additional Fees
- AB – Airbill
- AI – Additional Insurance
- FS – Fuel Surcharge
- HP – Helper
- II – Administration Fee
- OT – Overtime See Description Below
- SU – Subpoena Fee
- TO – Tolls
- WD – Driver/Van Waiting and Loading Time
- WM – Messenger Waiting Time
- WT – Weight Fee
Overtime
Heaven Sent overtime’s policy is as follows:
- Center City Philadelphia jobs called in after 5:00pm are billed as driver standard (DD) plus II, FS, WT (when applicable), and TO (when applicable).
- Any job called in Monday thru Friday from 5:00pm to 6:00am are billed as a Driver Direct (DI) plus II, FS, OT, WT (when applicable), and TO (when applicable). Any long distance jobs this may apply as early as 2:00 pm and it is up to the desecration of Heaven Sent Courier.
- All jobs called in Saturday, Sunday, or Holiday’s are billed as a Driver Direct (DI) plus II, FS, OT, WT (when applicable), and TO (when applicable).
READY TO GET SHIP DONE?
CONTACT INFORMATION
Phone: (215) 545-9100
Legal Hotline: (866) 331-4220
Toll Free: (800) 524-0916
OPENING HOURS
Heaven Sent is open 24 hours a day; 7 days a week; and 365 days a year.
ACCEPTED PAYMENTS
Heaven Sent accepts cash, company check, and credit cards for payment. We honor Visa, Mastercard, American Express, and Discover credit cards.
